Most people think that they are, but the reality is that a significant percentage of doctors could use a bit of help in this area. The skills you mastered in order to become a good doctor don't necessarily lend themselves naturally to being a good leader, and leadership isn't taught in traditional college courses, so it is likely that you've simply never been given the tools and training you need to turn you into a leader.
Another possibility is to identify potential patients (read: customers) "pain points" and take steps to address their needs as regards to the new dental patient on-boarding process. For example, nobody likes their very first visit to a new dentist's office. Why? Because new patients have to fill out buckets of paperwork, answer lots of questions, wait for said paperwork to be processed, and so on. It's the dreaded "forms in triplicate" syndrome, even if none of your forms are actually in triplicate.
What if there was another, better way though? What if there was a way to flip the script and redefine the new patient experience, changing it from something viewed as a hassle and a headache, into something that made the newly arrived patient feel welcomed? Surely this would be a better approach.
Team Unification: It is much easier to lead a group of people who are united in a common purpose than it is to lead a collection of individuals, each with their own agenda. As the owner of the practice, you have the opportunity to establish that common purpose by clearly defining the core values of your practice.
The benefits are manifold, but among them are the fact that you'll more consistently get favorable reviews on social media, which you can use to further your own marketing efforts, and the fact that you'll begin to see an increasing number of referrals - and why not? Once your new patients see how painless it is to become a new patient of yours, of course they'll be inclined to recommend you to friends and family.
There are many other facets of dental office management, but these two will at least get you off to a solid start. If you're interested in learning more, check out our time and organization course, here: http://schustercenter.com/courses/time-system/
Another possibility is to identify potential patients (read: customers) "pain points" and take steps to address their needs as regards to the new dental patient on-boarding process. For example, nobody likes their very first visit to a new dentist's office. Why? Because new patients have to fill out buckets of paperwork, answer lots of questions, wait for said paperwork to be processed, and so on. It's the dreaded "forms in triplicate" syndrome, even if none of your forms are actually in triplicate.
What if there was another, better way though? What if there was a way to flip the script and redefine the new patient experience, changing it from something viewed as a hassle and a headache, into something that made the newly arrived patient feel welcomed? Surely this would be a better approach.
Team Unification: It is much easier to lead a group of people who are united in a common purpose than it is to lead a collection of individuals, each with their own agenda. As the owner of the practice, you have the opportunity to establish that common purpose by clearly defining the core values of your practice.
The benefits are manifold, but among them are the fact that you'll more consistently get favorable reviews on social media, which you can use to further your own marketing efforts, and the fact that you'll begin to see an increasing number of referrals - and why not? Once your new patients see how painless it is to become a new patient of yours, of course they'll be inclined to recommend you to friends and family.
There are many other facets of dental office management, but these two will at least get you off to a solid start. If you're interested in learning more, check out our time and organization course, here: http://schustercenter.com/courses/time-system/
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Before you get into the dental business learn about dental office management from the Schuster Center.
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