Wednesday, 30 July 2014

Working And Services Offered By Dredging Companies

Posted by Unknown at 13:10
By Annabelle Holman


Customers have always been of much importance to any business. This applies to dredging companies whereby they ensure a strong and effective relationship is maintained between them and the clients. This means that they maintain their commitment therefore meeting the client both needs and expectations. In order to attract more and more customers they offer after sale services to customers. Quality however is their sole purpose in the business. The services offered wholly include engineering expertise, dredge operator training and equipment maintenance. Guiding customers to the right direction is their bases.

The department of automation is liable to offer services which include designing of custom packages aimed be used as an addition to the dredge. There are different types of the dredge automation system and include; GPS systems, slurry control, production meter, auto swing control, data transferring as well as auto flow control. These particular packages boost control, remote data access together with several other related designs.

The operations in the field by these enterprises represent critical linkage to the firms and their customers. The field operators disbursed by different enterprises are the only groups to interact with clients face to face once the sale has been made. By consulting a reliable company, the operators are ever ready and willing to get you back on track and keep you running.

In addition, these operators offer dredge moves, maintenance training, fitness surveys and dredge retrofits. Carrying out onsite survey on the equipment is vital as it aids to upgrade and improve it, hence increasing individual throughput. The much improvements of technology has adversely affected the economy making every dollar to count.

The growing firms need the already established companies to help them develop. Therefore, they carry out training to the employees of such developing firms with or without the particular equipment. Meeting the needs of these particular persons is the ideal goal of this training. This makes the operators incorporate several ways into the program. In facilities of this new dredge purchaser, two days training course is given.

Depending on the customer needs, the training agenda can be changed from being a standard format. Questions are allowed during the training and are adequately addressed. In addition there is one day classroom style training by an operator at the client location. This is as well not charged in terms of travel expenses, car rental, meals and airfare. Mostly, the onsite training is performed together with addition field services. They include start up and testing so as to eliminate duplicate travels by other personnel from the company.

Before the dredge is launched testing and troubleshooting, carrying out onsite classroom training should be carried out. What follows is standard training and this is done while onboard in the new dredge. The companies offer in addition one day classroom operator training especially for growing companies who are willing to offer their personnel the chance to learn how to operate the dredge.

To conclude, each and every individual want to access good services from good company. However cautiousness should be employed when choosing a firm. This is because of the many counterfeit companies offering similar services.




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